Give It a New Life

Our gear is made to last. But if yours is no longer getting the wear it deserves, or it’s been loved to death, please don’t throw it away.

Send it back to us and we’ll do our best to give it a new life: repairing it, reworking it and passing it on to someone new or, as a very last resort, recycling it.

How does it work?

  1. Tell us what you’re sending

    Email us at hello@thelevelcollective.co.uk with your name and the items you’d like to send back.

  2. Pop them in the post

    Include a note with your name and email address (in capitals, please). We recommend a tracked service, as we can’t be responsible for items lost on the way.

    Backpacks
    The Level Collective
    c/o Taylor Kent & Co
    The Boathouse, Newnham Bridge
    Tenbury Wells
    WR15 8JA

    Clothing and accessories
    The Level Collective
    c/o Shirt Monkey (Eness Ltd)
    Unit 2-14 Premier Park, Off Road 1
    Winsford, Cheshire
    CW7 3PH

  3. We give it a new life

    Once it arrives, we’ll let you know and get to work. Thanks for keeping good gear going. Go you!

Send back my gearGot more questions? FAQs

Give It a New Life

Give It a New Life is our way of keeping good gear in use. If a Level Collective piece is no longer getting the wear it deserves, you can send it back to us and we will look at the best way to give it a second life. Our waxed cotton backpacks are handmade to order in Britain and built to last for years. See the FAQs for how it works and what we can accept.

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